Contact and data requests
Pilot draft · Updated November 13, 2026
Version 1.0. These pilot policies are drafts and may change before general release.
Contact Tournova
Tournova is operated from Iowa, United States. Email support@tournova.app for support, privacy requests, accessibility issues or reports of inappropriate content.
For entries, scores, schedules or venue safety, contact the tournament organiser directly.
Data requests
To view, correct, hide or delete information, include the following. You do not need an account.
- The tournament link
- The player or account concerned
- The change you are requesting
- Whether you are the player, a parent or guardian, or an authorised organiser
We may ask for reasonable information to verify your authority. Do not send passwords, identity documents, payment information or a child’s full date of birth. If a child’s identity is exposed, say so in your message so we can consider restricting visibility while we review it.
Security issues
Send the affected page and a brief description. Do not access other people’s data or include secrets in your report. This inbox is not an emergency service.